Returns & Exchanges

At Baya, we want you to love your home. If your purchase isn't the perfect fit, you can return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

  • 3.
    Ship It Back

    Print your prepaid shipping label from the portal, secure it to your box, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.