Returns & Exchanges
At Baya, we want you to love your home. If your purchase isn't the perfect fit, you can return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, secure it to your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.